Terms of Use

Preamble

Partnerfy is a technology company providing end-to-end solutions in enterprise software development, performance marketing, cloud migration, AI integration, cyber security and managed hosting. These Terms of Use govern the basic rules applicable to the use of the content, forms and digital interfaces published on partnerfy.co and its sub-domains.

This document does not replace any service agreement; rather, it is deemed an integral part of every contract concluded with corporate clients. Service proposals, order forms and master service agreements (MSAs) are complementary to these Terms.

1. Definitions

The following terms used throughout these Terms of Use (the “Terms”) shall have the meanings set out below. “Partnerfy” or the “Company” refers to Partnerfy Bilgi Teknolojileri ve Pazarlama Sanayi Ticaret Ltd. Şti. and, with respect to users located in the European Union, Partnerfy Informations- und Marketingtechnologien GmbH.

“Platform” means all pages, sub-domains, mobile-responsive views and any future digital interfaces operated under the partnerfy.co domain. “Services” means software development, performance marketing, cloud infrastructure consulting, artificial intelligence integration and any other related enterprise technology offerings provided by the Company.

“User” means any natural or legal person who accesses the Platform, views content, submits contact forms or requests information about the Services. “Account” means the identifier-based user record created in connection with a request, contract or support workflow. “Content” means every text, image, video, code component, trademark, logo or dataset made available on the Platform. “Third-Party Service” means any analytics, advertising, messaging or hosting tool accessible through the Platform but not operated directly by Partnerfy. These definitions apply consistently throughout the Terms.

2. Acceptance and Validity

By accessing the Platform, viewing its content or submitting any of its forms, you confirm that you have fully and irrevocably read, understood and accepted these Terms. If you do not agree with any provision of the Terms, you must refrain from using the Platform.

The Terms become effective electronically upon publication on the Platform, without the need for any printed document or formal renewal procedure, and are binding from the moment they are made available. Where corporate clients enter into a separate service agreement, order form or quotation approval, the provisions of such specific contract shall prevail in case of any conflict with these Terms; the Terms remain in force with respect to all other matters.

The use of the Platform by individuals under the age of 18 without parental or legal-guardian supervision is not recommended. The Company reserves the right to suspend or terminate the access of any User found to be in breach of the Terms, without prior notice.

3. Scope of Our Services

Partnerfy delivers enterprise-grade software engineering, e-commerce platforms, mobile and desktop applications, microservice architectures, SaaS products, AI-enriched automation, SEO, performance marketing, conversion APIs, customer data platforms, cloud migration, DevOps / CI-CD pipelines, cyber security, penetration testing, backup and disaster recovery, e-mail infrastructure, managed hosting and technical support services.

Service descriptions displayed on the Platform are promotional in nature; the final scope of each Service, acceptance criteria, delivery schedules, warranty terms and pricing are defined in a separate service agreement, proposal or order form signed with the client. The Company reserves the right to modify the technical details, technologies used and methodologies of its Services without prior notice.

Under no circumstances does Partnerfy provide investment advice, legal counsel, accounting opinions or medical recommendations. Content available on the Platform is provided for general information only and does not replace professional advice.

4. Account Creation

Certain functions of the Services may require identity verification or the submission of contact details. The User warrants that the information provided in any Account – including name, surname, position, e-mail address, phone number and company details – is accurate, current and complete. The submission of false, misleading or third-party information entitles the Company to suspend or close the Account.

The User is responsible for keeping Account credentials (passwords, multi-factor codes, API keys) strictly confidential and not sharing them with third parties. All actions performed through the Account shall be deemed to have been carried out by the User, who bears the consequences thereof. Any suspicion of unauthorised access must be reported to [email protected] without delay.

The User may at any time request the closure of the Account; however, certain data may continue to be retained under applicable contracts and legal retention obligations.

5. User Obligations

The User agrees to use the Platform exclusively in compliance with applicable laws, public order, morality, principles of good faith and these Terms. The User is solely responsible for the accuracy, lawfulness and non-infringement of any content (form responses, request descriptions, file attachments, e-mail correspondence) submitted through the Platform.

The User shall not engage in any conduct that disrupts the infrastructure, network performance or security of the Platform, restricts access, or degrades service quality. Automated requests, mass data scraping, brute-force attempts and unauthorised security probing are strictly prohibited. Users wishing to conduct security research must follow the Company’s responsible disclosure procedure.

The User undertakes to provide, within a reasonable time, the information and documents that the Company may need to perform the Services, and to deliver the approvals and feedback required in collaborative workstreams. Failure to do so shall not entitle the User to claim any delay-related damages from the Company.

6. Prohibited Uses

The User shall not use the Platform for any of the following or comparable purposes:

• Any activity that violates Turkish law, EU law or applicable international sanctions regimes;
• Sharing content that infringes the copyright, trademark, patent, trade-secret or personality rights of third parties;
• Unauthorised data scraping, automated bot requests, mass collection for competitive intelligence;
• Uploading or distributing viruses, trojans, ransomware, spyware, keyloggers or other malicious code;
• Identity theft, social engineering, phishing or fraud attempts;
• Transmission of content containing child abuse, hate speech, terrorist propaganda, discrimination or violence;
• Reverse-engineering the Platform’s source code, creating derivative works or unauthorised reproduction;
• Acting on behalf of another person or entity without authority, or creating accounts under false identities;
• Distribution of advertising, unsolicited e-mail (spam), chain messages or multi-level marketing content.

Upon detection of a breach, the Company reserves the right to record the breach, suspend the Account, remove content, notify competent authorities and pursue all available legal remedies for any resulting damage.

7. Intellectual Property

All visual and audio materials, codebase, interface designs, trademarks, logos, slogans, service descriptions, blog posts, case studies, infographics, photographs, animations, datasets and methodologies available on the Platform belong to Partnerfy or its licensors and are protected under Turkish Law No. 5846 on Intellectual and Artistic Works, Law No. 6769 on Industrial Property, European Union intellectual property law and international conventions.

The User shall not copy, reproduce, create derivative works from, sell, distribute, communicate to the public, index or republish the Platform content without prior written consent. Short citations made for social-media sharing that clearly indicate the source and have no commercial intent are excluded from this prohibition.

The intellectual property regime of any software or design deliverables released under separate client contracts shall be governed by those contracts; unless agreed otherwise in writing, all rights and interests remain with Partnerfy.

8. Fees and Payment

Basic use of the Platform – browsing pages, reading content, reviewing the blog and reference sections, submitting contact forms – is free of charge. Where the User wishes to engage the Services, the fees, payment terms and milestones agreed in the relevant proposal, order form or service agreement shall apply.

Payments may be made by bank transfer, credit card or any other method defined under corporate contracts. Invoicing, VAT, withholding and other fiscal obligations shall be discharged in accordance with applicable tax legislation. For EU-based clients, invoicing may be issued by Partnerfy GmbH in Germany and European VAT (USt) rules shall apply.

For amounts not paid by the due date, the Company reserves the right – without need of any formal notice – to charge default interest, partially or fully suspend the Services, and pursue all available legal and enforcement remedies. Any refund of pre-paid amounts shall be assessed under the rules of the relevant service agreement.

9. Third-Party Links

The Platform may contain external links to business partners, technology providers, certification bodies, industry publications, social-media accounts or media outlets. Such links are provided solely for informational purposes; the content, accuracy, security, availability, privacy policies and terms of use of these websites are not controlled by Partnerfy, and no liability may be attributed to Partnerfy in this respect.

The User is required to review the privacy policies, cookie usage and terms of use of each third-party site prior to accessing it. Third-party services (e.g. payment providers, map services, video players) may be embedded into the Platform; in such cases, the contractual terms of those providers shall apply.

Partnerfy does not warrant the suitability of any third-party link or service for the User and shall not be liable for any loss, damage or breach incurred on linked websites.

10. Disclaimer of Warranties

The Platform and its content are provided on an “as is” and “as available” basis. Partnerfy makes no express or implied representation regarding the accuracy, completeness, currency, fitness for a particular purpose, uninterrupted availability or freedom from errors or viruses of the content. The User uses the Platform at its own initiative and risk.

The Company does not warrant that the Platform will operate compatibly with any specific hardware, operating system, browser or internet bandwidth. Access to the Platform may be temporarily interrupted due to maintenance, security updates, infrastructure migrations or unforeseen technical issues, and the Company shall not be liable for any losses arising therefrom.

It is particularly recalled that the information provided on the Platform does not replace professional advice and that the User shall not base business decisions solely on such content. The User is obliged to obtain independent expert opinion before procuring the Services.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Partnerfy shall not be liable for any indirect, incidental, special, exemplary or consequential damages (including loss of profit, revenue, data, reputation or business interruption) arising from or relating to the use or inability to use the Platform.

The Company’s aggregate liability towards the User in connection with any claim, action or compensable event shall be limited to the amount actually paid by the User to the Company for the relevant Service during the twelve (12) months preceding the event giving rise to the claim. No indemnity obligation shall arise on the Company’s part with respect to free-of-charge use of the Platform.

These limitations shall apply subject to cases of wilful misconduct, gross negligence and any liability which cannot be limited by contract under mandatory law. For Users qualifying as EU consumers, the mandatory provisions of applicable consumer-protection legislation shall prevail.

12. Indemnification

The User agrees to fully and irrevocably indemnify and hold harmless the Company, its employees, directors, affiliates, business partners, advisors, service providers and suppliers from and against any claim, action, administrative sanction or damage (including attorneys’ fees, court costs and settlement amounts) that may be asserted against them in connection with a breach of these Terms, applicable law or third-party rights.

The Company reserves the right to assume the exclusive defence of any such claim or action; in such case the User shall provide all reasonable cooperation. No settlement or admission shall be made against the Company without its prior consent, nor shall the User make any undertaking on behalf of the Company without the Company’s prior consent.

This clause shall survive any termination of the Terms and remain in force independently of any other provision.

13. Changes

Partnerfy reserves the right to unilaterally update, at any time, these Terms, the Services offered, the features of the Platform, the pricing policies and the technical infrastructure. Updated Terms become effective from the moment of publication on the Platform; the “Last updated” date is shown at the top of the page.

Where material changes are made, the Company will make reasonable efforts to inform the User by e-mail notification, on-site banner or similar channels. Continued use of the Platform after an update constitutes acceptance of the updated Terms. Users who do not accept the changes must cease to use the Platform.

An archive of earlier versions may be requested for a reasonable period from [email protected]. Specific service agreements signed with corporate clients shall not be amended unilaterally, unless otherwise provided in the relevant contract.

14. Governing Law and Jurisdiction

For Users domiciled within the Republic of Türkiye, these Terms are governed by the laws of the Republic of Türkiye and the Courts and Enforcement Offices of Sakarya have exclusive jurisdiction over any dispute arising from the Terms.

For Users domiciled in EU member states, the Terms are governed by the laws of the Federal Republic of Germany; disputes involving such Users shall be resolved before the Courts of Karlsruhe. Mandatory consumer-protection rights available under the laws of the User’s country of residence remain reserved, and such Users may bring proceedings before the courts having jurisdiction under such legislation.

The Parties agree to negotiate in good faith for an amicable resolution before commencing any dispute. Where such negotiations do not produce a result within thirty (30) days, judicial proceedings may be initiated. EU consumers may also initiate dispute-resolution proceedings via ec.europa.eu/consumers/odr.

15. Effectiveness and Termination

These Terms came into effect on 30 May 2026, the date of publication on the Platform. Together with the User’s commencement of use of the Platform, the Terms become a binding electronic agreement between the Parties.

The Company reserves the right to suspend or fully terminate the User’s access to the Platform – without prior notice – where the User breaches the Terms, engages in conduct threatening public safety, publishes unlawful content, fails to honour payment obligations or refuses to cooperate in investigation processes.

Notwithstanding any termination, the clauses on intellectual property, confidentiality, indemnification, limitation of liability and governing law shall remain in force. Data subject to statutory retention obligations may be kept by the Company until the expiry of the periods set out in applicable law.

16. Contact

You may direct any question, comment, request or notice concerning these Terms to the Company through the following channels:

• Data Controller (TR): Partnerfy Bilgi Teknolojileri ve Pazarlama Sanayi Ticaret Ltd. Şti., Orta Mah. Kavaklar Cad. No:15 Ofisada Plaza D:104, Adapazarı, Sakarya, TÜRKİYE
• Controller (DE): Partnerfy Informations- und Marketingtechnologien GmbH, Emmy-Noether-Str. 10, 76131 Karlsruhe, Germany
• Phone: +90 850 259 30 04
• General: [email protected]
• Support: [email protected]
• Operations / DevOps: [email protected]
• Legal / Personal data: [email protected]

Your messages will be assessed by the relevant team within a reasonable time and answered in accordance with applicable legal obligations.